Actions Menu; Collecting Disclaimers (Signatures), in the TS4 Mobile

Actions Menu; Collecting Disclaimers (Signatures), in the TS4 Mobile

HOW TO ACCESS IT?

 

Collect a signature -> Press the "SIGNATURE" button and a window similar to the one below will appear.  

   



HOW TO COMPLETE A DISCLAIMER

 

Select the type of disclaimer -> From the list of disclaimers that have been configured by your system administrator, select the disclaimer to be completed for the current job. You can only do one at a time.  

   



Obtain the customer's consent -> With the vehicle owner by your side, and after showing him/her the photos you have taken, check the "I agree to the terms" box and enter their name in the field below, then click "NEXT".  


   



Perform the inspection report -> Circle the damaged areas in the vehicle illustrations.
  • Change vehicle model -> Press the vehicle button, then select the appropriate vehicle type.
  • Erase circled areas -> Press the erase button.
  • Go back to the previous step -> Press the back arrow button.
  • Confirm inspection -> Press the check button.

 



Complete the description report -> Make sure you check each of the items on the list with the customer. Please note that this list is configured in advance by your system administrator. Then do "NEXT".
  • For fields with a check mark on the right, tap on the gray check mark to confirm your verification. This will become green as well.
  • For fields with a text box, enter vehicle information.
  • The "PREVIOUS" button at the bottom of the window takes you back to the previous step of the disclaimer collection process. The back arrow in the upper left corner takes you back to the call card.
 



Add a comment if necessary -> If you have one or more relevant comments to add to the disclaimer, enter them at this step, then do "NEXT".  

   


Collect customer's signature -> The customer's signature can be written with the finger or with a screen stylo if you have one. Then do "NEXT".    






The disclaimer collection process is now complete! The small green indicator to the left of the completed discharge type confirms this.

    • Related Articles

    • Actions Menu Overview in the TS4 Mobile App

      WHAT IS IT, WHERE TO FIND IT You are in the actions menu when you press the flashing arrows at the bottom of the screen, while you are in the call card. Note that this menu can sometimes have more than one page, depending on the way your system is ...

    • Actions Menu; Changing Driver, in the TS4 Mobile App

      First of all, the ability to change the driver for an ongoing call is configurable. This means that if your system administrator does not want to activate this option, you will not see it in the actions menu. HOW TO ACCESS IT? When you are in the ...

    • Actions Menu; Vehicle Impounding, in the TS4 Mobile App

      HOW TO ACCESS IT? When you are in the call card, in the actions menu, press the “IMPOUND VECHILE” button. Depending on what has been configured by your administrator, the window below should appear. In other system configurations, the call could also ...

    • Actions Menu; Selling Parts, in the TS4 Mobile App

      HOW TO ACCESS IT? When you are in the call card, in the actions menu, press the “PARTS SALES” button and the window below will appear. If you don't see it, it is because you administrator decided not to enable it. HOW TO LINK A PICTURE TO THE CALL ...

    • Actions Menu; Send Documents, in the TS4 Mobile App

      HOW TO ACCESS IT? When you are in the call card, in the actions menu, press the “SEND” button. The window below will appear. HOW TO LINK A DOCUMENT TO THE CALL Enter the recipients -> In the “Send to” field, enter the email(s) of the people to whom ...