Manually entering card details for payments adds a risk of error and slows down the driver. That's why we've added the QR code option, which allows customers to quickly receive the transaction on their mobile device.
The QR code reduces friction, shortens the payment process, and increases the on-the-spot payment rate.
An administrator must go to Settings > Companies & Options > click on SMS & robocalls.
If the module is active, select the first option: Payment request QR codes.
During the payment stage on the mobile app, drivers will now have the option to use a QR code. When a driver selects a payment method related to a credit card, they can choose between manually entering the information, sending an SMS, or displaying the QR code on their device.
Once the driver displays the QR code, the roadside customer uses their own mobile device to open the page where they will enter their payment information.
When the driver displays the QR code for the first time, it is generated and charged to your credit balance in TowSoft. The QR code is unique to the call. The same QR code will not charge multiple times, so the driver can close and reopen the QR code without worry. To view usage or pricing details, see the Credits section.