Dispatch a Call in the TS4 Mobile App

Dispatch a Call in the TS4 Mobile App

Once the call is created, you will be able to distribute it from one of the following locations:

Scheduled calls (if it is a call planned for a later date than the current day)





 OR


To Dispatch (if it is a call for the current day)    





 POSSIBLE ACTIONS


In the “Scheduled calls” window, you can plan the dispatching by pressing the “Dispatch” button.  





 In the “To Dispatch” window, you can also do this by pressing the “Dispatch” button.





 In both cases, this will take you to the “Call Dispatch” window containing the following fields to complete:  





First, note that the choices that appear in the drop-down menus for the Operator, Truck and Trailer fields have been configured by your system administrator.

Operator → Choose from the options the operator to whom to distribute it.

Tow truck → Choose from the options the tow truck that will be used for the call.

Trailer → Choose from the options the trailer that will be used for the call. If none will be used, leave the field at “Do not use a trailer”.

Notes (optional field) → Add any comments you want to share with the driver who will use your equipment for this call.


For scheduled calls, note that you can also change the date and time of the call since it often happens that the time factor is less critical in these contexts.

Hit “Confirm” to dispatch.

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