Dashboard Overview - TS4 Mobile App

Dashboard Overview - TS4 Mobile App

As you can see, the TowSoft development team designed the dashboard of the TS4 mobile app with one thing in mind: keeping things simple.

If you are an experienced tow truck operator, there are several terms that you will be already familiar with, but if not, here is a complete overview of what you will find on this screen.


Menu  




In the upper left corner of your smartphone screen, to the left of the TowSoft logo, you will find an icon allowing you, at any time, to display the sliding administrative menu. It is in this menu that you can perform actions of a more administrative nature (type "Overview of the administrative menu" in the search bar to better understand it).


Messaging  




The first of the 3 buttons located in the upper right corner is an access to your messaging system. As a dispatch or administrator, you will be able to keep the communication open with everyone from your team inside TowSoft, thanks to its messenger feature. The number in the red circle on this button indicates the number of messages that you have not yet seen..


Notifications  




The second of the 3 buttons at the top right corner represents your notifications. The type of notifications you receive having been configured beforehand by the administrator, you will see here everything you need to be informed about.


User Preferences  




The third of the 3 buttons in the upper right corner, the one with your initials inside, represents your preferences. From there, you can change your availability status (on duty, standby, or off duty) and other options related to your usage preferences within the app.


Views (team or user)  




Under the 3 buttons discussed above, you have two icons. The first is of a single person, the second is a group of 3. The icon that appears in orange represents the view that is displayed for your home screen. If the single person icon is orange, then you see the calls that are specifically associated to your user. If it is the other icon that is in orange, you will see all the orders and calls  associated with your team.


Orders  




Represents incoming orders from client accounts/insurers..


 Scheduled calls  




Represents calls to be executed at a later date than the current day (tomorrow or later) that have not yet been dispatched. Trucks and, if applicable, trailers to be used for these calls have been reserved.


To Dispatch  




Represents calls for the current day that have not yet been dispatched.


Operator Standby  



Represents calls for the current day that have been dispatched, but have not yet been accepted by the operators.


Ongoing




 Represents the total calls that have been dispatched and accepted for the current day and that are not yet completed.


Completed  




Represents the calls that have been completed during the current day..


Take call  



Quick access to create a new call.

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