List of Orders in the TS4 Mobile App

Accessible by pressing "Orders" from the dashboard.  

In the "List of orders" window, you will find a compact view of all pending orders for your client accounts.  

Map section  

Represents the scene location on a map. Flash-detail labels, in dark blue, allow you to quickly grasp the complexity of the job to be done.

Order details section  

All other important details relating to the order.  

POSSIBLE ACTIONS

Navigate in the map → By putting your two fingers in the map and moving them apart, you will be able to zoom. Move them outside-in to zoom out.

Show additional notes → By tapping on the account/insurer logo, you can see additional notes that have been provided. If nothing happens, there isn't any.

Modify the estimated time of arrival on the scene (ETA) of an intervention → At the bottom of this section, you have a bar with a sliding cursor. Press and move the gray button along this bar to change the ETA.

Refuse → Press “Refuse” to make the order disappear and signal your refusal to the client account.

Accept → After making sure to revise your ETA, press “Accept” to signal to the client account that you are taking charge of the order. This must then be dispatched.

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